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Contact Us

As a valued user of 888-casino-new-zealand via 888-nz.com, you are entitled to clear, accessible, and fully compliant contact channels. Our contact framework is structured in strict accordance with New Zealand's Gambling Act 2003, the Remote Interactive Gambling Code, and industry best practices for consumer protection. All inquiries are handled by our support teams and subject to applicable privacy, security, and regulatory protocols.

Contact Methods and Operational Parameters

  • Support Email: For all customer service inquiries, please use support@888-nz.com. This channel is monitored 24/7, and our response commitment is within one business day as required under NZ consumer law.
  • General Inquiries: Non-support matters, such as sales or partnership queries, should be directed to info@888-nz.com.
  • Press and Media Relations: For accredited media and press requests, contact press@888-nz.com.
  • Human Resources: Employment-related inquiries may be sent to hr@888-nz.com.
  • Online Contact Form: You may submit requests through our web-based contact form below. All data submitted is processed in accordance with the 888-nz.com Privacy Policy, ensuring compliance with NZ Privacy Act 2020.
  • Live Chat: For urgent assistance, our live chat feature is available 24/7. This ensures immediate support and aligns with industry standard response protocols.

Corporate and Regulatory Contact Details

  • Registered Headquarters: 601-701 Europort, Gibraltar, GX11 1AA (888 Holdings plc).
    Note: This address is provided for legal correspondence and regulatory matters only.
  • Regional Office (Malta): Virtual Digital Services Limited, Level 7, Tagliaferro Business Centre, 14 High Street, Sliema SLM 1549, Malta.
  • NZ Market Presence: 888-casino-new-zealand operates lawfully for New Zealand clients via 888-nz.com. All regulatory, licensing, and dispute matters are handled under the supervision of the Malta Gaming Authority (MGA/CRP/543/2018) and the UK Gambling Commission (39028), with compliance oversight for NZ market standards.

Contact Form (Data Collection and User Consent)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Legal Obligations and User Protections (System 2 Analysis)

  1. Data Privacy and Security: All personal information submitted via our contact channels is processed in accordance with the 888-nz.com Privacy Policy and the NZ Privacy Act 2020. Data is securely stored and only used for the purpose of responding to your inquiry.
  2. Responsible Gambling Support: 888-casino-new-zealand is committed to responsible gaming. Assistance for gambling-related issues is available via our Responsible Gaming portal and New Zealand-based organizations such as Problem Gambling Foundation (PGF). Requests for self-exclusion or deposit limits can be submitted through any contact channel.
  3. Dispute Resolution Procedures: In the event of unresolved disputes, users have access to independent alternative dispute resolution (ADR) via eCOGRA (certified ADR provider), as well as regulatory escalation through the Malta Gaming Authority (MGA support).
  4. Legal Notices and Formal Correspondence: All legal notices to 888-casino-new-zealand via 888-nz.com must be sent in writing to the registered headquarters or via the official support email. Receipt of legal notices will be acknowledged as per statutory requirements.
  5. Verification and Security Protocols: For your security, you may be required to verify your identity when communicating about account matters. This ensures compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations applicable to NZ-facing remote casinos.
  6. Jurisdiction and Compliance: All communication is subject to the laws of New Zealand, as well as the terms of the 888-nz.com User Agreement (2025 revision). Users are protected under NZ consumer law, and all contact processes are designed to meet or exceed regulatory obligations.

Key Regulatory References and User Resources

Regional Compliance Note: All contact protocols, user protections, and legal terms are fully adapted for New Zealand regulatory requirements in 2025. 888-casino-new-zealand, via 888-nz.com, is committed to ongoing compliance monitoring and regular updates to this contact page as required by evolving NZ and international gaming regulations.